Frequently Asked Self Storage Questions

Find answers to common self storage unit questions here! Our team of storage experts has put together a great bit of information.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, food of any kind, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Can I access my storage unit after office hours?

Absolutely. All of our self storage units come with 24/7 gate access, so you can get to your belongings any time—whether it’s early morning, late at night, or even a holiday.

Do your units come with locks?

Yes. Every rental at Nest Self Storage includes a high-quality lock at no extra charge, so you don’t have to bring your own or purchase one separately.

What makes your storage facility more secure?

We use a combination of 24/7 video surveillance, fenced perimeter, gated access, and individual unit alarms to help protect your belongings at all times.

Do you offer indoor vehicle storage?

Yes, we do. Our indoor vehicle storage is perfect for motorcycles, sports cars, small business vehicles, and restored classics—especially if you want extra protection from the weather.

I’m a contractor. Is this a good space for storing equipment?

Definitely. Our contractor storage units offer drive-up access, wide lanes, and 24/7 entry, so you can load tools and supplies quickly between job sites.

Do I need to commit to a long-term lease?

Nope. All rentals are month-to-month, giving you full flexibility. Stay for a few weeks or several months—whatever works best for your schedule.

How do I choose the right storage unit size?

You can use our handy Size Guide to estimate what unit best fits your needs. If you're still unsure, we're happy to help you decide.

What’s the benefit of drive-up storage units?

Drive-up units allow you to park directly in front of (or inside) your storage unit, making it much easier to load or unload heavy items without long walks or stairs.

Can I store business inventory or files in a unit?

Yes. Our storage units are a great fit for small business storage, including documents, inventory, tools, and equipment—all with the security and access flexibility you need.

How do I rent a unit at Nest Self Storage?

You can rent a unit online in 90 seconds right from your phone or computer. Just pick a size, fill out your details, and you’re ready to move in—no office visit required.

Your Questions, Answered

As Saint John's local self storage experts, we are happy to provide you with answers to our most frequently asked questions.

If you have questions that aren’t answered here, feel free to contact us directly! We also provide a handy list of storage tips to help you store your items like a pro.

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